Visa: How to Obtain more information

There are three methods for obtaining visa information:
  1. The applicant or a representative may come in to the Embassy and speak with the Visa Clerk at the Visa Window which is open from Mondays through to Fridays, from 9:00 am to 4:00 pm., except for public and national holidays.
  2. Call the Visa Section during our office hours at 1-876-929-3338-(9).
  3. If the visa applicant needs more information that cannot be obtained from the home page or over the phone, and lives and works within the area handled by this Embassy, he or she may request visa information by e-mail. The basic information listed below must be included with your request. If you do not receive a reply within three days, please resend your request or use one of the other methods to obtain information
    1. Your Nationality / citizenship
    2. Your visa status in Jamaica
    3. Detailed purpose of your trip to Japan
    4. Your intended length of stay in Japan
    5. Your occupation
    6. Your current place of residence
    7. Your contact information
Fax: 1-876-968-1373

ATTENTION: Due to the volume of inquiries by email, we may not be able to respond within 24 hours. If you do not hear from us, please call to obtain information. Thank You.

Please note that any visa information given is for information purposes only. Specific visa requirements can only be determined after we see your documents.

For general information on Japanese Visas, click here to access the Japanese Foreign Ministry's website. You may also inquire by calling the JAPAN VISA INFORMATION HOTLINE.

   JAPAN  VISA  INFORMATION  HOTLINE  (24 hours/7 days a week, English only)

  TEL  876-677-9006

*This hotline is designated for visa applicants residing in Jamaica.

*If you are calling from Jamaica, you will be charged a domestic call fee for your call.

*This Hotline will only provide general information regarding Japanese visas.

*The Hotline will not connect you to the Embassy's Visa Office Section.

 If you need to contact the Embassy in regards to a pending visa application, please contact the Embassy directly at 876-929-3338/9  during office hours.